Terms & Conditions
Welcome to the website of Gautam Ayurveda. By accessing or purchasing products from our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order.
1. General Information
The website operated by Gautam Ayurveda provides Ayurvedic wellness products including Shilajit and herbal formulations intended to support overall health and well-being.
All products available on this website are manufactured and supplied in accordance with Ayurvedic traditions and applicable regulations.
By using this website, you confirm that you are 18 years of age or older or accessing the website under the supervision of a parent or guardian.
2. Product Information
We strive to ensure that all product descriptions, images, and pricing information displayed on the website are accurate. However:
- Product color, texture, or packaging may slightly vary due to natural sourcing and manufacturing updates.
- Ayurvedic products may have individual results depending on body type, lifestyle, and health condition.
The Shilajit products sold by Gautam Ayurveda are natural supplements and not intended to diagnose, treat, cure, or prevent any disease.
Customers are advised to consult a qualified Ayurvedic practitioner before starting any herbal supplement.
3. Orders and Payments
When placing an order through our website:
- You agree that all information provided is accurate and complete.
- Orders are confirmed only after successful payment or order verification.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities per customer
- Verify customer information before shipping
Accepted payment methods may include:
- Online payment gateways
- Debit/Credit cards
- UPI
- Cash on Delivery (where available)
4. Shipping and Delivery
Gautam Ayurveda aims to process and dispatch orders within 1–3 business days.
Delivery timelines may vary depending on:
- Customer location
- Courier partner availability
- Public holidays or unforeseen circumstances
We are not responsible for delays caused by courier services or natural events beyond our control.
5. Return and Refund Policy
Due to the nature of Ayurvedic wellness products, opened or used products cannot be returned.
Returns or replacements may only be accepted if:
- The product received is damaged
- The product received is incorrect
Customers must report such issues within 48 hours of delivery by contacting our support team with order details and product images.
Approved refunds will be processed to the original payment method within 7–10 working days.
6. Health Disclaimer
All information provided on this website is for educational and informational purposes only.
Products offered by Gautam Ayurveda are not intended as a substitute for professional medical advice, diagnosis, or treatment.
If you have any medical condition, are pregnant, or are taking medication, please consult your healthcare professional before using herbal supplements such as Shilajit.
7. Intellectual Property
All website content including:
- Text
- Product descriptions
- Images
- Graphics
- Logos
are the intellectual property of Gautam Ayurveda and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Gautam Ayurveda shall not be liable for any direct, indirect, or incidental damages arising from:
- Product misuse
- Improper storage or consumption
- Failure to follow recommended usage instructions
Customers are responsible for using products responsibly.
9. Privacy
We respect your privacy. Any personal information submitted through our website will be used solely for:
- Order processing
- Customer support
- Service improvement
Your information will not be sold or shared with third parties without consent except where required by law.
10. Changes to Terms
Gautam Ayurveda reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.
11. Contact Information
For questions regarding these Terms & Conditions or your order, please contact:
Gautam Ayurveda
📧 Email: info@gautamayurveda.com
📞 Phone: +91-9289911911